Privacy Policy

At MASTERY, operated by EUNIVERSE LTD (company number 16195671, Burnham, United Kingdom), we respect your privacy and are committed to safeguarding your personal information.

This Privacy Policy explains how we collect, use, store, and share your data when you access or interact with our services through the MASTERY mobile application (“App”) or our website at www.fmastery.com (collectively, the “Platform”).

Our services are available worldwide, and this Policy applies to all users, including those located in the United Kingdom (UK), European Economic Area (EEA), the United States, and other regions where we operate. Where required, we have included sections explaining region-specific rights and obligations.

The data controller for your personal information is EUNIVERSE LTD, Company No. 16195671, registered in Burnham, United Kingdom.

For inquiries or requests related to your personal data, contact: info@fmastery.com.

Why We Process Your Data

Below we explain the purposes for which we process your personal data when you use the Platform. Each purpose includes:

  • What data we collect
  • How we use it
  • Legal basis for processing
  • Retention period

This ensures transparency at every stage of your interaction with MASTERY.

1. Account Registration and Management

To create and manage your account, we collect:

  • Email address
  • Hashed password
  • Nickname

Optional profile details may include:

  • Profile photo
  • Gender
  • Date of birth
  • Country
  • Football-related information (favorite club, preferred foot, jersey number, academy, position)
  • Social media handles

Age Requirement:

  • Users 16 or older may register independently.
  • Users under 16 may only use the Platform with verified consent from a parent or guardian, who is responsible for supervising all activity.

Legal Basis:

  • Essential account information: Contract performance
  • Optional profile details: User consent

Retention:
Accounts remain active while in use. Inactivity for 6 consecutive months results in marking the account inactive and scheduling deletion. Data is retained for an additional 15 days for security, traceability, and legal compliance.

2. User-Generated Content

To allow you to upload and share content, we process:

  • Media files (images, videos)
  • Captions/descriptions
  • Timestamps and metadata (e.g., location, if enabled)
  • Engagement details (e.g., likes, comments)

All content may undergo moderation before appearing publicly. Moderation outcomes and related notes are stored.

For users under 16:

  • Uploading content is only permitted under the supervision of a parent or guardian.

Legal Basis:

  • Core functionality: Contract performance
  • Moderation: Legitimate interest

Retention:
Content remains available while your account is active or until you delete it.

3. Public Leaderboards and Player Profiles

To provide social and competitive features, we process and display:

  • Nickname
  • Experience points (XP)
  • Progress and ranking history
  • Uploaded content

This information appears on public leaderboards and discoverable profiles unless you activate private (incognito) mode, which limits visibility and interaction.

Legal Basis:

  • Display and ranking: Contract performance
  • Engagement features: Legitimate interest

Retention:
Leaderboard and profile data remain visible while your account is active. When your account is deactivated or deleted, this data is removed unless required by law.

4. Liability Disclaimer and User Responsibility

While we take all reasonable steps to safeguard your data and provide a safe environment, you acknowledge and agree:

Use at Your Own Risk

  • All training videos, exercises, and content are educational only.
  • MASTERY is not responsible for injuries, accidents, or health issues from using content.
  • Users, and parents or guardians for minors, are responsible for ensuring safe use.

User-Generated Content

  • Users are fully responsible for content they upload.
  • Parents/guardians are responsible for supervising content uploaded by minors under 16.
  • MASTERY is not liable for content uploaded by others.

Technical Limitations and Data Security

  • We take all reasonable security measures, but no system is completely secure.
  • MASTERY is not liable for data loss, hacking, or service interruptions.

Third-Party Services and Links

  • MASTERY is not responsible for third-party websites or services linked through the Platform.

Indemnification

  • Users agree to indemnify and hold harmless EUNIVERSE LTD from any claims, damages, or expenses arising from misuse of the Platform, violation of policies, or user content.

5. Security

We use industry-standard encryption, access controls, and secure servers.
Parents and guardians are responsible for supervising children’s activity to maintain safety.

6. Retention

We retain data only as long as necessary for its purpose, or as required by law.
Inactive accounts and data older than 15 days may be anonymized or permanently deleted.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect regulatory or operational changes.
Updates will be published here with the updated “Last Updated” date.

8. Contact Us

For questions or concerns regarding this Privacy Policy or your personal data:

📧 info@fmastery.com
📍 EUNIVERSE LTD, Burnham, United Kingdom